Command Center Features
Everything You Need to Run, Scale, and Optimize Your Repair Shop.
From first customer touch to final invoice—Command Center gives you total control of your operations, marketing, and communications, all in one powerful platform.
🔥 Core Platform Features
📞 All-in-One Inbox
Manage conversations across Google, Facebook,
Instagram, SMS, and your website—all in one
unified feed.
✅ Never miss a lead again
✅ Route messages by store or rep
✅ AI follow-ups for missed calls
📅 Booking & Appointment System
Let customers book online or through text. Assign appointments by tech, location, or repair type.
✅ Reduce no-shows
✅ Automate confirmations and reminders
✅ Sync with your team’s calendar
🌟 Review Automation
Dominate your local market with 5-star reviews that generate themselves.
✅ Google review requests sent automatically
✅ Smart filtering to avoid negative reviews
✅ See which team members are driving reviews
💵 Quote, Invoice & Payment Management
Create quotes, send invoices, and accept payments directly in the platform
✅ Professional templates
✅ Optional payment plans
✅ Track sales performance across devices & staff
📦 Special Order Parts Tracking
Stay on top of custom or rare part orders without dropping the ball..
✅ Assign parts to specific jobs
✅ Get notified when parts arrive
✅ Keep customers updated automatically
🔄 Buyback Module
Integrated with SickW and direct buyer pricing—Command Center helps you get the best deal, every time.
✅ See offers from buyers in real time
✅ Compare against your own historic sales
✅ Never overpay for a device again
🏪 Multi-Store Control
Run every location from one dashboard.
✅ View performance store by store
✅ Assign users, leads, and automations by location
✅ Cross-store insights without logging in and out
📦 Industry-Leading Inventory Management
Our inventory system is already being called the best in the industry.
✅ Live stock tracking across stores
✅ Serialized & non-serialized item control
✅ Purchase order automation & restock alerts
✅ Seamless returns, vendor credits, and bulk updates
📈 Optimization Tools
🎯 Built-In Marketing Campaigns
Launch and automate campaigns to bring in more traffic and convert more leads.
✅ Reactivate old leads
✅ Run promos via text or email
✅ Use pre-loaded campaigns from the Repair Lift library
📊 Real-Time Reporting
Understand what’s working and where to optimize.
✅ Daily revenue snapshots
✅ Employee & tech performance reports
✅ Lead conversion breakdowns
🔜 Coming Soon (Founding Users Get First Access)
- Marketing ROI Tracker – Know exactly what each campaign is earning
- AI Sales & Support Agent – Automate replies and bookings across all channels
- Commission Tracking – Reward top performers with full transparency
🔐 Built-In Exclusives for Founding Users
Founding users get lifetime pricing, VIP onboarding, and direct input into our product roadmap. Be part of the system that’s evolving alongside your business.